Process customer orders and inquiries in a collaborative call center using world class technology. Communicate with customers over phone, email and chat. Help customers navigate Uline's website and online ordering. Become a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently. Minimum Requirements High sch

Manage and lead a team of customer service reps on a daily basis. Participate in a rotational training program covering all aspects of customer service management. Set goals and provide mentoring / coaching. Perform quality monitoring on team members and provide feedback. Audit department processes and identify areas for improvement. Assist in the recruiting process to fi

Develop foundational knowledge of Uline's products, systems, processes and customers through hands on work in customer service, operations, analytics and other aspects of the business. Learn Uline's business from the ground up through extensive customer interaction and product training to prepare you for future placement within the organization. Work on cross functional p

Develop foundational knowledge of Uline's products, systems, processes and customers through hands on work in customer service, operations, analytics and other aspects of the business. Learn Uline's business from the ground up through extensive customer interaction and product training to prepare you for future placement within the organization. Work on cross functional p

Oversee Uline's brand implementation on private label products, which account for over 60% of our 40,000+ product offerings. Manage and develop a team of private label team associates and brand designers. Coordinate with product managers on project specifications for product, packaging and label design. Establish strong relationships with domestic and international vendor

Manage and grow existing accounts as well as bring in new business within your territory. Provide effective business solutions at annual, on site customer consultations, including recommendations from our catalog of over 40,000 quality products. Deliver legendary customer service with the help of our sales support team. Minimum Requirements Bachelor's degree. Previous sal

Design, develop and implement automated testing and tooling solutions, primarily UI automation of functional and regression test cases for projects and applications. Create, extend and maintain test automation libraries and frameworks. Provide test automation estimates and timelines for assigned projects. Create and maintain data sets to be used in test automation activit

Perform diverse software testing methods including Functional, System, Integration, Regression, API and Workflow to ensure smooth operations. Create and execute detailed test plans using Microsoft's Azure Dev Ops (TFS) for innovative solutions. Collaborate across teams, following Agile principles to achieve impactful results. Verify data accuracy using advanced SQL querie

Coordinate the communication of information and data with internal clients and external vendors about Uline's recruitment related advertising efforts. Assist in making recruitment ads, coordinating creative requests on time and getting printed materials to the right teams. Purchase ad space and handle requests from ad vendors. Keep track of our ad campaign details and exp

Act as a liaison for NICE workforce management software, troubleshooting issues and collaborating with IT, business partners and vendors for optimal performance. Identify system enhancement opportunities with the WFM team, providing support and training for efficiency. Audit operational data, offering improvement recommendations to senior leadership. Manage project execut

Process customer orders and inquiries in a collaborative call center using world class technology. Communicate with customers over phone, email and chat. Help customers navigate Uline's website and online ordering. Become a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently. Minimum Requirements High sch

Process customer orders and inquiries in a collaborative call center using world class technology. Communicate with customers over phone, email and chat. Help customers navigate Uline's website and online ordering. Become a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently. Minimum Requirements High sch

Manage and grow existing accounts as well as bring in new business within your territory. Provide effective business solutions at annual, on site customer consultations, including recommendations from our catalog of over 40,000 quality products. Deliver legendary customer service with the help of our sales support team. Minimum Requirements Bachelor's degree. Previous sal

Manage and grow existing accounts as well as bring in new business within your territory. Provide effective business solutions at annual, on site customer consultations, including recommendations from our catalog of over 40,000 quality products. Deliver legendary customer service with the help of our sales support team. Minimum Requirements Bachelor's degree. Previous sal

Manage and grow existing accounts as well as bring in new business within your territory. Provide effective business solutions at annual, on site customer consultations, including recommendations from our catalog of over 40,000 quality products. Deliver legendary customer service with the help of our sales support team. Minimum Requirements Bachelor's degree. Previous sal